This paper should reflect on what training and management problems that La Paz Group hotels face when training their staff. In this specific paper I want to concentrate on the Hotel, Morgans Rock in Nicaragua. Their whole staff other then of their main manager and gastronomy manager are locals from the area. Since Morgans Rock is based in a Natural reserve on the pacific coast of Nicaragua the natives have never been faced with hospitality and therefor must go under intense training.
http://www.lapazgroup.com/values.html (hotel website )
http://www.greenhotelier.org ( similar hotel with same values )
What specific training must they go under and how can that clash with their culture.
How can one make sure that they understand the ideal idea of hospitality?
What are the challenges to new employees face when starting their training?
460 words of theory about training in hospitality
aprox 360 words on the what the actual problem
aprox 160 recommendations
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