Manual VS automated process of end of service

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kindly check all requirements l mentioned clearly :

I will be discussed the problem of the manual process of the end of service calculation and how long it takes to be accurately done. And I mentioned the problem statement in details below.
The format
• Font: Times New roman
• Font Size: 12
• The first page is the table of contents
Very important note: Copy & paste should strictly not exceed 10 to 15% since we will run it on the Turn it on software
Report Criteria:
1. Abstract/ Introduction (5marks)
• Should be clear, includes aims, objectives main finding and recommendations.
• Describe background information, objectives & contents
• State report limitation and assumption.

2. Problem statement : use mine (below) and build on it (5 marks)
• It should be clear and succinct
• Includes aims & objectives of this research
3. Literature Review (10 marks)
• Describe background information
• Describe objectives & content
• Describe issue/problem
• Retains focus on key issue
• Integrate theory
4. Research Method (5 marks)
• Method adopted
• Secondary Data
• Compare between the 02 ways the manual process using excel entering all the data and the numbers and computerized way in preparing the end of service calculation.
5. Data gathering (15 marks)
• Questionnaire if applicable
• Informative and descriptive comparison in terms of cost, time, efforts, number of employees & accuracy.
6. Finding/Discussion (10 marks)
• Relate specifically to objectives
• Connect logically with discussion and recommendations
• Are clear cut & precise.
• Are numbered in order of importance
7. References (5 marks)
• Used appropriately
• Make accurate use of APA citation method within text
• Use reference section APA format

Kindly format the report as it is required with the 07 bolded headings and foucs on ach detail and in mark allocation
When I wrote the manual process I mean excel, since we launched a new system on 01/01/2012 and most of the tasks are through the new system except the end of service calculation (Final settlement). And the problem is that it’s a bit risky to transfer it to the new one with full integration of the new & old system. And we go back to the old one for the attendance before the launched day and all the action and allowance. Below is the problem statement in details but build on it and add the research objectives. If it will be in the new one it will be prepared by one click and we will be more of checker.

Problem Statement
The main problem that I will be studying is the manual process of the end of service calculation in Payroll Section and the time required to process the end of service. The Final settlement process or the end of service is calculated once the employee resigned, terminated or retired and it includes a very long procedures and cycle to go through. It takes long time to verify the employee’s attendance, the pay slip for the last year, the leave entitlement chart and the no demand certificates which are all received from different departments. The issue is not only in the manual calculation and entry but also in the SLA between the Human Resources Department and the Payroll Section which stated to finish the process and checking within 03 working days no matter how many cases you have. And such thing stress us and reduce our interest. I will support my study with some examples of how to calculate the end of service
Gratuity calculation
1. If the period of service is within a year – No Gratuity
2. More than a year: 21 days of Basic Salary for every year of service before 31.07.2007 & 30 days’ basic salary *per day wage stating from 01.08.2007.
Example:
1. Basic salary = AED 10,000 per month
2. Joining date = 01-01-2008
3. End date = 31-03-2011
4. Total number of years worked = 3.25 years or 03 years 03 months.
5. Total number of days @ rate 30 per year= 98 days
6. Gratuity Amount: 10,000/30*98 = Dhs.32,666.66