Measuring the impact of social media on small and medium sized business in the UK.

Dissertation

Measuring the impact of social media on small and medium sized business in the UK

Problem – Social media is becoming an important tool used by business to achieve growth

Social media presence which is becoming increasingly popular causes debate on the effectiveness and firms find it difficult to know which metrics or measurement to look at and how it impacts business, reason for this is that social media is new innovation.

Analyze key social media metrics that would be significant to help business grow.

Literature Review

Factors that influence business growth

Technology and influence

Social media

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