THEME: ‘Continuous Improvement – making Change work for the better’’
WRITTEN REPORT – 2,000/2,500 WORDS – Individual piece of work
Rather as a sequel to the first assessment, you should investigate the importance of Continuous Improvement and the Changes it demands to keep ahead of the opposition and drive organisational performance.
Continuous Improvement can often involve auditing the processes an organisation uses, seeking cost reductions, improved efficiency and effectiveness, and can be referred to as Lean. It can also be a complete review of the quality standards an organistion works to, both in terms of customer perceptions and audited standards, such as ISO 9000, or it can be about developing new products or services perhaps. In the latter, it often requires a radical change in mindset and attitude, thus allowing creativity and innovation to become part of the organisational behaviour.
You need to explore the role of change and relate this to the concept of continuous improvement and the fact that change can, and should, be beneficial. It is also entirely necessary. Failure for an organisation to keep up to date, involve its employees, work collaboratively, and deliver improved products and services more efficiently, will ultimately lead to its downfall. Evaluate the process of change in the context of how it can help to eliminate problems or weaknesses in work practices or processes, even issues of organisational communication and behaviour.
Having discussed these aspects thoroughly, and critically evaluated some theories, such as Lewin, then include some case studies to illustrate organisational change and continuous improvement.
PLEASE ENSURE THAT THE ASSIGNMENT IS CORRECTLY REFERENCED AND HAS A BIBLIOGRAPHY. Make sure that it is well structured, is mix of theory applied in practice and has been critically evaluated. Remember – this is an individual piece of work, and should be seen as such in developing its originality and focus.
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