In your own words, describe techniques for being a good listener. What would you do to clarify what a client or coworker is saying to you? Also, describe some ways that you can communicate so that a client or coworker will listen to and fully understand what youre saying. Give examples that relate to dealing with clients/coworkers in a hospital setting: like discharging a surgical patient, euthanasia, and so on. Be sure to include Body language Nonverbal communication/gestures (including some possible cultural differences that might arise) Paraphrasing Eye contact Discrimination and prejudices Patient records/Handouts and brochures Any other pertinent information you can think of
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