BUSINESS INFORMATION SYSTEM

answer this 3 question:

Q 1: what is the difference between tacit and explicit knowledge? from you own experience, describe an example of each. how might an organization manage tacit knowledge?

Q 2: PricewaterhoseCoopers (PWC) has an elegant, powerful intranet knowledge management system called Knowledge Curve, Knowledge Curve makes available to its consultants and auditors a compendium of best practices, consulting methodologies, new tax and audit insights, links to external web sites and new services, online training courses, directories of in-house experts, and other forms of explicit knowledge. Yet according to one of the firm’s managing partners, " there is a feeling it’s underutilized. Everybody goes there sometimes, but when they are looking for expertise, most people go down the hall". why do you think that Knowledge Curve is underutilized?

Q 3: What does it take to be successful competitors using business analysis? What is IT’s role in helping build this competence for the enterprise?

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