Unit Two Case Analysis
Read the Case 5.1 Johnson Toy Company (attached. The research question is how can Johnson toy improve reverse logistics in the organization?
Write a 4 Page paper in APA format
Below is a recommended outline.
1. Cover Page (APA format)
2. Introduction
a. A thesis statement
b. Purpose of paper
c. Overview of paper
3. Body
a. Propose a policy for handling returns Johnson Toy Company should adopt. Be certain to
list circumstances to allow exceptions.
b. Based on the policy above, develop instructions for the Johnson Toy Company
distribution and accounting departments with respect to their roles and procedures in
handling of returns.
c. Until the policy you recommend takes effect, how would you handle the immediate
problem of retailers wanting to return unsold Jungle Jim the Jogger dolls?
4. Conclusion – Summary of main points
a. Lessons Learned and Recommendations
5. References – List the references you cited in the text of your paper according to APA format.
(Note: Do not include references that are not cited in the text of your paper
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