I have a project to enhance the process of customer experience in the Retail Branches.
you need to create a survey to be conducted from number of customers in order to know what actions that need to be taken to improve the relationship between the branches and the bank clients.
therefore, i need a statistics based on the survey result,recommendation and lacking area to be developed in PowerPoint slides.
Comments from Support Team: I need three things. First, design the survey with quantitative questions that can be answered and later interpreted statistically. Such as scale and true/false question. With recommendation and areas to improve sections. Second, answer the surveys (10 surveys) then analysis them statistically. Suggest recommendations and find ways to improve. Third, present all the past elements in a PowerPoint presentation.
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