Define needs assessment. Identify the three questions that SunTrust would need to answer to assess their needs in the broad areas of organization, person, and tasks.

You are the Training Manager for SunTrust. The Director of HR has some specific inquiries about the
new programs and the future of the training programs. Address the following four items of concern
from the Director in a 500-word business memo.
1. Define needs assessment. Identify the three questions that SunTrust would need to answer
to assess their needs in the broad areas of organization, person, and tasks.
Unit 8 203: Human Resource Management
2. List an appropriate traditional training method that could be used to foster ethical behavior at
SunTrust.
3. List two appropriate ways that SunTrust could measure the success of its training program.

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