Discuss 2-3 companies or organizations you admire and why; consider your own consumer experience if applicable and the professional accomplishments of the company.
Discuss 2-3 companies or organizations you find problematic and why. Explain in depth what the problems are and why they matter.
500 words minimum due Friday 9/19 before class–Post in Journals
Companies/Organizations you admire: (EXAMPLES)
1.) Apple–\”(through collision/conflict-employees polish each other and product; impressions from
2.) Pixar-commitment to creativity; high standard; community based; (customer nostalgia) reputation based on first hand experience with company
3.) Google– how they treat employees
5.) San Antonio Spurs– selfless, no super star mentality
6.) Nokia– current developments; product quality
7.) Seaboard Marine–biggest best importer in US customer service
8.) Air BnB– tech and travel; no middle person; quick
9.) Creative Artists Agency– wide range of talent represented from Tony Bennett to Bassnectar
10.) Tesla–innovation, mission
1.) ATT– customer service–inconsistency
3.) American Airlines– customer experience w overselling
4.) Urban Outfitters– ethical issues; insensitivity; unsustainable practices
5.) Walmart-employee treatment
6.) United-car insurance– customer experience
7.) Aquariums-animal treatment
9.) Wells Fargo-current scandal
10.) Apple– impressed with marketing department only; a fan of open source
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