An employee working in customer service at a large company arrives at her desk and finds a package from a customer she recently spoke with. Inside is a gift card for $50 to an expensive restaurant to thank her for her assistance, which ultimately saved the customer money. She remembers that the company has a code of conduct policy against accepting gifts from customers, but she thinks that it may only pertain to gifts of a larger amount. Unsure what to do, she reaches out to a leader in the department for insight.
In the paper complete the following:
• Choose a stage from the Kohlberg Model (Chapter 6 of textbook) and construct an email response from the business leader in response to this dilemma. Make sure the response reflects the characteristics of the chosen stage from the Kohlberg model.
• After composing the email, predict how that leader’s approach to business ethics might impact the organizational culture.
• Describe how the leader’s decision and advice to you regarding this issue might change over time.
Please use the textbook (Ferrell, O.C., Fraedrich, J. & Ferrell, L. (2012). Business ethics & social responsibility (9th ed.). Mason, OH: Cengage Learning. ISBN: 9781111825164).
as your reference/source
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