Imagine that you are the Information Technology Director of a major chain restaurant, and you have been assigned to design a menu ordering application that can run on all devices. Examine whether using a touch-screen monitor, a tablet, or using a mouse to select menu items to place an order would be most efficient. Speculate how employees would interact with these devices and the type of emotional reaction that customers and employees will experience while placing a beverage, appetizer or entrée order.
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