Explain the difference between manufacturing and service organizations and their implications for quality.

Unit 1 Guiding Questions
Answer all Unit 1 Guiding Questions.
Provide detailed responses, 125 word minimum for each response (Approximately ½ page/response)

Guiding Questions

Explain the difference between manufacturing and service organizations and their implications for quality. Which one is the University of Oklahoma?
What implications might the 14 points have for college education? What specific proposals might you suggest as implementing the 14 points at the University of Oklahoma?
What is mass customization? Provide an example. Why does mass customization present process design challenges?

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