Identify and examine the kind of information and knowledge needed to ensure that an effective decisions are taken.

LO1 Understand how to assess information and knowledge needs.

AC 1.1 In Setting up Classic Badges Company, discuss what are the major ranges of decisions to be taken.

AC 1.2 Identify and examine the kind of information and knowledge needed to ensure that an effective decisions are taken.

AC 1.3 List and assess internal and external sources of information required and justify their suitability and reliability for the project.

AC 1.4 Recommend any improvements in the use of the different kinds or sources information and knowledge for the setting up of this project.

LO2 Be able to create strategies to increase personal networking to widen involvement in the decision-making process.

AC 2.1 There are several stakeholders in involved in this project what contributions would you expect from the different stakeholders during a specific decision process?

AC 2.2 An effective business relationship with these stakeholders is important. Discuss methods of contact that will enhance business relationship with stakeholders.

AC 2.3 Prepare a plan on how to involve those identified in the decision making for this project. You may consider a stakeholder communication plan or decision making action plan.

AC 2.4 To improve on involving others in the decision making process for this project, it is important to improve on your personal networking skills. What strategy would you put in place to enhance your personal networking skills?

LO3 Be able to develop communication processes
Scenario
Using the context of your current or previous workplace, prepare a report addressing the following issues but first you will need to provide a brief business overview (business description, legal status, mission statement, general information, product/service description)

AC 3.1 Report on existing processes of communication in this organization.

AC 3.2 Identify the pitfalls existing in the current communication processes and design ways to improve it.

AC 3.3 Recommend the improvements that need to be implemented to ensure greater integration of systems of communication in that organization.

AC. 3.4 Create a personal plan to improve communication skills.

Hints to complete this task:
Types: meetings and conferences, workshops and training events, internet and emails, written, telephone, video conferencing, one-to-one meetings.
Approaches: structured and coordinated, planned, formal and informal.
Strategy: advantages, disadvantages; informal, face-to-face, formal in writing.

LO4 Be able to improve systems relating to information and knowledge.

Complete this part of your report using the same chosen organization in task 3.

AC 4.1 Report on existing approaches to the collection, formatting, storage and dissemination of information and knowledge in this organization.

AC 4.2 Discuss the appropriate changes that need to be carried out to improve the collection, formatting, storage and dissemination of information and knowledge in this organization.

AC 4.3 Recommend a strategy that needs to be implemented to improve access to systems of information and knowledge in this organization.

Hints to complete the task:
Type: hard and soft, websites and mailings, access and dissemination.
Style: trends and patterns, diagrams and text, consistent and reliable, current and valid; legal and.

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