Write a report about a company called Terra Firma where we are a team that developing the company and provide them with internal IT help desk service.

It is a report about a company called Terra Firma where we are a team that developing the company and provide them with internal IT help desk service as what you will see in the report, I will upload to you my work that we have answered the questions but I need from you to expand it in your words so that meet the word count especially the questions that I have highlighted. Some tables need to be explained in paragraph and question (1,d) need to be expanded and fixed if needed. Also I will upload an example from other class so you can see how to do it. Please make sure that you have completed them and expand the sections to make it clear for the marker. Please do not use complicated English make normal.

And please upload it for me as soon as you finished

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