Activity Instruction
Deming (1987) states that one of the seven deadly diseases is using only visible figures as an input to management.
•How do you think this concept could affect your selection of data and measurement strategies?
•When historical data are not available and the product or service is new, how would you go about arriving at a reasonable forecast?
•Explain this as it relates to your job or personal experience.
Reference
Deming, W. E. (1987). Transformation of today’s management. Leadership Excellence, 4(12), 8.
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