Jextra Neighborhood Stores in Malaysia

ASSIGNMENT GUIDELINES

Jextra Neighborhood Stores in Malaysia – Case Study

Deliverable:

Submit a 5 page analysis of the issues that responds to the criteria and questions listed below.

You should work to incorporate concepts and information from required course readings, videos, and from conferences discussion into your analysis and weave these elements together.

Format:

The report is to be double-spaced with 1-inch margins, 10-to-12 point type, posted as rtf or Word document. Use APA format for citations and references. The cover page and list of references are not part of the page count. The plagiarism percentage needs to be BELOW 15% and TURNITIN.com is used to completion.

The report’s organization is to be:

Introduction: A brief paragraph that states succinctly the most significant, key issues raised by the case.

Analysis: Respond to each of the questions/issues listed below. Justify the answers you provide. Your report should recognize, integrate, and cite relevant theories, concepts, and ideas from the required course readings and from conferences activities. Do not restate the facts of the case. Assume the reader knows the facts.

What are the major social, ethical, or legal challenges that Jextra faces in operating in Malaysia? Are these the kind of issues Chong should have anticipated as a country manager?
How should Chong resolve the requests from the mayor of Klang?
What should Chong do about the rumors of bribery and kickbacks to the category manager?
You read about Siemens in DRS, watched the video on global ethics, read about the U. S. FCPA. Are top managers responsible when corruption is afoot? What individual or situational factors encouraged the alleged bribery and kickbacks at Jextra? What would you advise your staff to do when faced with local expectations of “payoffs” or “referral money”?
Does the Jextra “Business Conduct Code” help Chong in resolving the issues?
Jextra is based in Hong Kong. What do you think Chong needs to know about the potential jurisdiction of laws such as the U. S. FCPA or the U. K. Bribery Act? Where would you go for guidance, either within or outside your company organization? In the absence of guidance, what would you do?
Suggest specific steps Chong can recommend to Jextra to help build its corporate culture for the long term benefit of the company. How will the actions you recommend to Chong mitigate or eliminate the problems you have identified in your analysis of this case?

Conclusions and Lessons Learned: