Sports Facility Management
Question one
Sports facility management is an integrated multidisciplinary field that involves coordination of infrastructure, space, people and organization which in the case of sports facility management concerns the administration of commercial sports arenas (Mudrak et al., 2004). However, the importance of performance measurement is mainly done because what gets measured usually gets done in most cases (Atkins & Brooks, 2009). Also the other importance of measuring performance of a commercial sports arena is that if the performance is not measured, then it would not be possible to determine the facility’s success from failure since the quantification of the performance shows whether the facility is performing better or worse (Mudrak et al., 2004). Moreover, the other importance of performance measurement is that it results to revealing whether the performance is successful of the facility is successful in order to be able to determine what to reward since what is measurable can be rewarded on the basis of the extent of success in performance. Furthermore, performance measurement ensures that a failure is detected in its early stages and ways of correcting it are devised in a timely manner (Cotts et al., 2010).
Question two
A sport facility manager is supposed to compare the performance of their sports facilities with benchmarks for other sports facilities in order to make sure that there is an effective monitoring and evaluation of how their respective facilities perform (Atkins & Brooks, 2009). This is essential in making sure that a facility manager is able to improve their performance on areas where they tend to be below average on basis other facilities (Cotts et al., 2010). For instance, a comparison would be crucial in ensuring that the performance of the sports facilities or arenas that they manage is maintained at a level comparable with that of other sports facilities (Mudrak et al., 2004).
References
Mudrak, T., Wagenberg, A.V., & Wubben, E. (2004). Assessing the innovative ability of FM teams: a review. Facilities, 22(11/12), 290–295.
Cotts, D., Roper, K., & Payant, R. (2010). The Facility Management Handbook: Organizing the Department. New York: AMACOM.
Atkins, B., & Brooks, A. (2009). Total Facilities Management, 3rd ed. Chichester, UK: Wiley Blackwell.
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