Activity B 900 Words
With reference to your own (or other identified) HR role, outline how an HR practitioner should ensure the
services they provide are timely and effective. You should include:
understanding customer needs (include examples of 3 different customers and 1 need for each, and
explain how you would prioritise conflicting needs)
effective communication (include examples of 3 different communication methods and the
advantages and disadvantages of each)
effective service delivery (include: delivering service on time, delivering service on budget, dealing
with difficult customers, handling and resolving complaints)
please note that i work in Hr training department and this paper should reflect my job
for example the effective communication could be according to my job email, face to face and Skype or other and u should list the advantages and the dis advantages
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