1. Read article listed below.• Komuro, M. (2006). Experiences of applying SPC techniques to software development processes. Proceedings from the 28th International Conference on Software Engineering. ACM: New York, NY. 577-584.This article is available in the ACM database through the Franklin University Nationwide Library. If you have any difficulty retrieving it, contact a librarian.2. Reflect on how the article addresses the topics presented in the Key Points or in the assigned reading in Quality Management.3. Consider how the topics presented in this article could apply to your current (or previous) work setting.4. Respond to the following questions as you use critical thinking:• What is your conclusion (see document for the definition of conclusion)?• Analyze your conclusion. Use statistical methods in your analysis.• Evaluate your premises. Use either inductive or deductive logic.• State the results of your evaluation.5. Respond the following questions by drafting short responses:• Discuss an ongoing situation in your current (or previous) work setting.• How could the topics discussed in this article apply to this situation?• If applied, how would the situation improve and/or change?• In addition to the information presented in this article, what other information do you have that supports your conclusion(s)?To successfully complete this action item you must demonstrate critical thinking skills.6. Write a one-page memo as though you were communicating with your supervisor about the ongoing situation you described in the previous action item. Include your analysis to support your recommendation(s). You may add any statistical information as an appendix to your memo.Explain, based on your responses to the questions in the previous action item, your thoughts about how the situation could be improved and/or changed. Do not write responses to the questions, instead write a memo in a narrative format as though you were writing to your supervisor. Support your suggestions with your statistical analysis.Cite your resources.7. Combine your memo and your completed critical thinking matrix into one document.
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