What do we need to do, in order to achieve the knowledge and attain the skills of Conflict Resolution Management (CRM)?

NCM501 Foundations of Conflict Resolution Management TDS

Interpersonal Conflicts

Part I: Science and Art
“Selecting the most effective strategy is the science of conflict management; applying it skillfully is the art.”
1 What do we need to do, in order to achieve the knowledge and attain the skills of Conflict Resolution Management (CRM)?
2 Discuss in your answer the different types of conflict: Personal, Substantive, etc.
Part II: Interpersonal Conflicts
Some sources of Interpersonal Conflicts, are:
a. Personal differences (needs, wants)
b. Having to coexist in close proximity
c. Limited resources
d. The quest for power and dominance
e. Differences in beliefs and color (ethnic, race, religion)
1 Choose one of the above (if possible a different item from other postings) and explain if it can be overcome.
Can we bridge the difference stemming from this type of source, or is it a “lost cause”’?

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